Support
Use the portal below to open and track support tickets. This is the support channel for account help, privacy requests, bugs, and proximity-alert questions. There is no public support email.
FAQ
Where does the call data come from?
SAPD Calls shows publicly released active calls for service from SAPD’s public feed. It does not include all calls, and addresses are rounded to the hundred block.
Why can’t I sign in?
Use the same username or email and password as the mobile app. New accounts may require approval before access is granted.
How do proximity alerts work?
Paid subscribers can enable nearby-call notifications. The app needs location permission (and background location if you want alerts while the app is closed).
How do I request data deletion?
Sign in below, open a new request, and choose the Privacy category with subject “Data deletion request”.